Vendor relationship intelligence that survives employee turnover

VendorLog transforms vendor management from a reactive cost-cutting exercise into proactive relationship intelligence. Five core capabilities that no competitor offers.


Vendor Memory System

The institutional memory that survives employee turnover.

When your finance manager leaves, their vendor knowledge doesn't have to leave with them. VendorLog captures the context that matters—so new hires can hit the ground running and renewal decisions are based on complete history, not guesswork.

  • Selection Rationale — Document why vendors were chosen, what alternatives were evaluated, and who led the decision
  • Relationship Ownership — Clear accountability for every vendor relationship, automatically updated when team members change
  • Negotiation History — Every discount, every term change, every conversation that led to a better deal
  • Change Log & Audit Trail — Complete history of all vendor actions for compliance and context
  • Notes & Comments — Institutional knowledge captured in real-time, not reconstructed from memory

"We evaluated 4 alternatives in Q2. Sarah led selection. Chose Acme for API flexibility and 15% first-year discount."

That context is now permanent.


Vendor Satisfaction Intelligence

Stop blaming tools for training problems.

Low usage doesn't always mean a bad tool. Sometimes it means employees need training. VendorLog combines usage data with satisfaction scores to reveal the real story—and helps you decide when to invest in training versus replace the tool entirely.

  • Satisfaction Scores — Track employee sentiment per vendor with simple surveys
  • Health Score Dashboard — Usage + satisfaction = vendor health at a glance
  • Training Gap Detection — Low satisfaction + low usage = training opportunity, not tool problem
  • ROI Analysis — Compare training investment ($2K) against tool replacement ($45K)
  • Trend Tracking — Watch satisfaction change over time to catch problems early

The insight that saves money:

"68% of users haven't completed onboarding. Projected satisfaction lift from training: +40%. Recommendation: Invest $2K in training vs. $45K tool replacement."


Renewal & Contract Intelligence

Never be surprised by an auto-renewal again.

Most renewal tools just send reminders. VendorLog sends contextual alerts that prioritize which renewals actually need your attention—flagging low-value, low-satisfaction vendors first so you focus where it matters.

  • Contextual Prioritization — Renewals ranked by vendor health, not just date
  • Opt-Out Window Alerts — 30, 60, and 90-day warnings before you lose leverage
  • Contract Term Intelligence — Track terms, auto-renewal clauses, and month-to-month recommendations
  • Multi-Channel Notifications — Email, SMS, and push notifications to the right people
  • Renewal Playbooks — Suggested actions based on vendor health and history

Smart renewal dashboard:

Vendor Health Renewal Recommended Action
DataSync Pro Low 14 days Review or cancel
CloudStore Good 30 days Negotiate discount
Acme CRM Excellent 45 days Auto-renew

Multi-User Collaboration

Vendor management isn't a solo sport.

Finance, IT, and business users all touch vendor relationships. VendorLog gives everyone shared access with the right controls—so collaboration happens without chaos.

  • Shared Team Access — Finance, IT, Operations, and business users in one system
  • Role-Based Permissions — Admins, Contributors, and Viewers with appropriate access
  • Vendor Approval Workflows — Control who can add new vendors to the portfolio
  • Ownership Assignment — Clear accountability with automatic handoff when people leave
  • Activity Feed — See who did what, when, for full transparency

Built for real teams:

  • Mike Chen (Finance) — Admin
  • Sarah Johnson (IT) — Contributor
  • Tom Park (Operations) — Viewer

When Sarah leaves, her vendor ownership transfers automatically. No context lost.


Investment Optimization Dashboard

A "Fitbit for Finance" for your vendor portfolio.

VendorLog shifts the narrative from "cut costs ruthlessly" to "invest wisely in the right tools." See vendor health at a glance, identify untapped value, and make strategic decisions—not just budget cuts.

  • Portfolio Health Score — Overall health of your vendor relationships (0-100)
  • Spend Analytics — Spend filtered by satisfaction and usage, not just category
  • Value Maximization — Recommendations to unlock untapped value from existing tools
  • Benchmarking — Compare your portfolio health over time
  • Executive Reports — One-click reports for leadership and board updates

Your dashboard at a glance:

  • Portfolio Health: 78/100
  • 23 vendors healthy
  • 8 need attention
  • 3 critical

Quick Win: Train 12 users on DataSync to improve health score by +15 points


Integrations

Partner, don't compete.

VendorLog integrates with the tools you already use—pulling transaction data so you don't have to enter it manually, while adding the intelligence layer your accounting software doesn't provide.

Accounting Systems

  • QuickBooks Online
  • Xero
  • NetSuite
  • More coming soon

Productivity Tools

  • Google Calendar (renewal reminders)
  • Microsoft 365
  • Slack notifications
  • More coming soon

Coming Soon

  • SSO (Okta, Azure AD)
  • Usage tracking integrations
  • API for custom integrations

Security & Compliance

Your vendor data deserves enterprise-grade protection.

  • Encryption — All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls — Role-based permissions, multi-factor authentication
  • Infrastructure — Hosted on AWS with SOC 2 compliant data centers
  • Data Residency — US-based hosting (EU options coming)
  • Export & Portability — Your data is yours—export anytime
  • Audit Logs — Complete trail of all actions for compliance

What's Coming

We're building VendorLog in public and prioritizing features based on customer feedback.

On the Roadmap:

  • AI-powered renewal negotiation suggestions
  • Vendor risk scoring
  • Contract document storage and parsing
  • Spend forecasting
  • Team benchmarking ("How does our portfolio health compare?")

Want to influence what we build?

Join the waitlist and help shape the product. Early customers get priority input on the roadmap—and early access pricing that locks in forever.


Ready to stop losing vendor knowledge?

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